2 Jobs in St. Charles, MO
Tri National Logistics Inc is Hiring a Bilingual Customer Service Representative Near ST. CHARLES, MO
Description
Bilingual Customer Service Representative
An opportunity has opened up to work at Tri-National! We are a Transportation and Logistics company, an employer of choice with a family friendly culture and fast moving environment that is innovative and growing. As a Bilingual Customer Service Representative you will support both our customer base and internal team. Working to provide exceptional customer service, track & trace loads, and efficiently manage daily functions vital to our growing operations. If you enjoy building and retaining relationships with customers, are proficient with data entry, and have an eye for details – this is the career for you!
RESPONSIBILITIES:
- Monitor and maintain heavy email traffic
- Provide updates to customers via phone & email
- Track & trace a variety of loads
- Collaborate with internal department to resolve issues
- Enter and update load information into AS400
- Analyze weekly score cards
- Create weekly logistics reports
- Coordinate with external vendors
- Manage multiple customer web portals
- Assist with other requests made of the Operations Department
Requirements
QUALIFICATIONS & SKILLS:
- Fluent in Spanish
- Prior Customer Service experience
- Looking for someone who is self-motivated, detail-oriented, has excellent organizational skills, and possess the ability to multitask and prioritize
- Must possess excellent communication, interpersonal and analytical skills
- Possess proficient computer skills, with an emphasis on Microsoft Word, Excel & Outlook and AS400
- Prior knowledge of the Trucking/Logistics industry is a plus
Tri-National, Inc., a door-to-door transportation service provider moving freight through Mexico, US, and Canada, is growing! TeamTNi is highly regarded in the trucking industry for delivering the highest levels of safety, service and satisfaction to our professional drivers as well as to the customers we serve. If you enjoy working in a people-focused, fast-paced environment and strive for excellence in customer service, TNi is the place for you.
Job Summary
Full Time
$37k-47k (estimate)
04/28/2024
06/27/2024
The job skills required for Bilingual Customer Service Representative include Customer Service, Data Entry, Transportation, Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Bilingual Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Bilingual Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Bilingual Customer Service Representative positions, which can be used as a reference in future career path planning. As a Bilingual Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Bilingual Customer Service Representative. You can explore the career advancement for a Bilingual Customer Service Representative below and select your interested title to get hiring information.
If you are interested in becoming a Bilingual Customer Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Bilingual Customer Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Bilingual Customer Service Representative job description and responsibilities
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Bilingual Customer Service Representative jobs
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Step 3: View the best colleges and universities for Bilingual Customer Service Representative.
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